At pulibet, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player on our platform.
Effective date: January 1, 2026Six core commitments that define how pulibet handles your personal information.
This Privacy Policy ("Policy") describes how pulibet ("pulibet," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Data Subject") who access or use the pulibet website at pulibet.asia and all associated services, features, and games (collectively, the "Platform").
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by pulibet in connection with the Platform, regardless of the medium or device used to access it.
By registering an account, accessing the Platform, or otherwise providing your personal information to pulibet, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the pulibet Platform.
For the purposes of the Philippine Data Privacy Act of 2012, pulibet is the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As PIC, pulibet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.
pulibet has designated a Data Protection Officer (DPO) who is responsible for overseeing data protection compliance and serving as the primary point of contact for data subject inquiries and complaints. Contact details for the DPO are provided in Section 14 of this Policy.
pulibet collects personal data through several channels: directly from you when you register or use the Platform, automatically through your use of the Platform, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie / photo for KYC | Provided by you |
| Contact Data | Email address, mobile number, residential address (city/province) | Provided by you |
| Account Data | Username, hashed password, account preferences, communication settings | Provided by you / generated |
| Financial Data | GCash / Maya account reference, bank account name and number (last 4 digits only), transaction history | Provided by you / payment processors |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, responsible gaming settings | Automatically collected |
| Technical Data | IP address, device type, browser type and version, operating system, time zone | Automatically collected |
| Usage Data | Pages visited, features used, click paths, session timestamps | Automatically collected |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Provided by you |
pulibet does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification under applicable Philippine anti-money laundering regulations.
pulibet uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, pulibet processes your personal data on the following legal bases:
pulibet uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver a personalised experience. A cookie is a small text file placed on your device when you visit the Platform.
The types of cookies used by pulibet are as follows:
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. For analytics and marketing cookies, you may update your preferences via the cookie consent banner displayed on your first visit to pulibet.asia.
pulibet does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom pulibet shares personal data are required to implement appropriate technical and organisational security measures and to process your data only in accordance with pulibet's instructions and applicable Philippine data protection law.
The pulibet Platform is operated primarily within the Philippines. However, some of our technology infrastructure providers and game content partners may process data on servers located outside the Philippines. Where such international transfers occur, pulibet ensures that appropriate safeguards are in place, including:
You may request information about the specific safeguards applied to any international transfer of your personal data by contacting our Data Protection Officer at the details provided in Section 14.
pulibet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML / regulatory compliance |
| Financial Transaction Records | 10 years from transaction date | Philippine AML Act (RA 9160) |
| Gaming History | 5 years from session date | Regulatory audit requirements |
| Support Communications | 3 years from last interaction | Legitimate interests / dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent (DPA compliance) |
| Technical / Log Data | 90 days from collection | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Where deletion is not immediately possible due to backup or archival systems, the data is isolated and protected from further active processing until deletion can be completed.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pulibet. These rights may be exercised free of charge by contacting our Data Protection Officer as described in Section 14.
pulibet will respond to all data subject rights requests within fifteen (15) business days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further fifteen (15) business days, with prior written notice to you.
pulibet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While pulibet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your pulibet login credentials and for notifying us immediately if you suspect unauthorised access to your account.
The pulibet Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. pulibet does not knowingly collect personal data from individuals under the age of 21.
If pulibet becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the appropriate Philippine regulatory authorities where required.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to pulibet, please contact our Data Protection Officer immediately using the details in Section 14 so that we can take prompt action.
pulibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory guidance from the National Privacy Commission. When material changes are made, we will:
Your continued use of the pulibet Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how pulibet protects your personal data.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have a concern about how pulibet has handled your personal data, please contact our Data Protection Officer:
If you are not satisfied with pulibet's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC is available through official Philippine government channels.
pulibet is strictly for players aged 21 years and above. ⚠️ Gambling is addictive. Know when to stop. If gambling is affecting your life or the lives of those around you, visit our Responsible Gaming page for self-exclusion tools and support resources available in the Philippines.
Now that you know how pulibet protects your data, you can play with confidence. Join Filipino players from Manila to Davao on a platform built with your security and privacy at its core. 21+ only. Play responsibly.